Schedule
Lansing, MI
Feb. 28-March 1, 2020

Day One, Friday, Feb. 28

8 a.m. - 4 p.m.
Registration and Setup

8 a.m. - Noon
Tour Operator Sightseeing Tour of Lansing

1 - 2:25 p.m.

Education Session

2:30 - 2:55 p.m.
Tour Operator Orientation & Reception

Learn useful tools needed to make the most out of your Heartland experience as well as important program information.

2:40 - 2:55 p.m.
Exhibitor Orientation

Learn useful tools needed to make the most out of your Heartland experience as well as important program information.

3 - 4 p.m.
Four-Minute Meet

The Four-Minute Meet is a great opportunity for exhibitors and tour operators to connect. At this unique event, exhibitors make brief introductions, highlight information about travel offerings, and invite tour operators to continue the conversation later this evening and throughout the weekend. Tour operators are seated at tables, allowing exhibitors to meet with an average of 12 or more additional tour operators in a short amount of time. Tour operator attendance is required.

6 - 9 p.m.
Opening Night Reception

Day Two, Saturday, Feb. 29

7:15 - 8:15 a.m.
Tour Operator Breakfast


8 a.m.
Light Refreshments


8:20 - 8:40 a.m.
Open Trade Show

8:42 a.m. - Noon
Appointments 1-25

Noon - 1:05 p.m.
Lunch


1:10 - 1:25 p.m.
Open Trade Show

1:30 - 5 p.m.
Appointments 26-50

2 p.m.
Light Refreshments


5 - 5:15 p.m.
Advisory Council Meeting

5 - 6 p.m.
Networking Event

6:15 p.m.
Dine-Around Options

Day Three, Sunday, March 1

6:55 - 7:20 a.m.
Non-Denominational Worship Service

7:25 - 8:25 a.m.
Tour Operator Networking Breakfast

Take advantage of another opportunity to meet peer-to-peer to connect and learn amongst colleagues!

8 a.m.
Light Refreshments

8:30 - 8:40 a.m.
Open Trade Show


8:42 a.m. - Noon
Appointments 51-75

Noon - 3 p.m.
Exhibitor Move Out