2018 Heartland Travel Showcase Schedule
Feb. 16-18, 2018

Day One, Friday, Feb. 16

8 am - 4 pm
Registration and Setup

8 am - Noon
Tour Operator Sightseeing Tour of Buffalo

1 - 2:25 pm

Group Tour Insight Forum
Trends, Topics and Tactics You Need to Drive Success

Get the answers to your questions and prepare your business for 2018 when you attend the Group Tour Insight Forum. From marketing and advertising tactics to generational trends, new technology, pricing and itinerary development, learn what is driving success for your colleagues. This guided forum helps you glean key takeaways for your business by exploring the latest trends and insights shaping the booming group tour industry. Take advantage of the opportunity to get insight from group travel’s brightest minds that will all be in the same room. Come to the forum with questions, and be ready to share takeaways to grow group travel.

2:30 - 2:55 pm
Tour Operator Orientation

Learn useful tools needed to make the most out of your Heartland experience as well as important program information.

2:40 - 2:55 pm
Exhibitor Orientation

Learn useful tools needed to make the most out of your Heartland experience as well as important program information.

3 - 4 pm
Four-Minute Meet

The Four-Minute Meet is a great opportunity for exhibitors and tour operators to connect. At this unique event, exhibitors make brief introductions, highlight information about travel offerings, and invite tour operators to continue the conversation later this evening and throughout the weekend. Tour operators are seated at tables, allowing exhibitors to meet with an average of 12 or more additional tour operators in a short amount of time. Tour operator attendance is required.

6:30 - 9:30 pm
Opening Night Ice Breaker Reception

Sponsored by:
Visit Buffalo Niagara
I Love NY
Duty Free Americas

Enjoy classic Buffalo food, craft beer, live music and entertainment rooted in the Queen City’s rich history and promising future when you attend the Opening Night Ice Breaker at Lafayette Brewing Company and Hotel Lafayette. Visit Buffalo Niagara will be introducing attendees to all New York State has to offer! All delegates are encouraged to wear red.

Day Two, Saturday, Feb. 17

7:15 - 8:15 am
Tour Operator Breakfast
Sponsored by
Finger Lakes Region of New York State

8 am
Morning Break
Sponsored by MeetNKY

8:20 - 8:40 am
Open Trade Show

8:42 - Noon
Appointments 1-25

Noon - 1:05 pm

Sponsored by Detroit Metro Convention & Visitors Bureau

1:10 - 1:25 pm
Open Trade Show

1:30 - 5 pm
Appointments 26-50

2 pm
Afternoon Break

5 - 5:15 pm
Advisory Council Meeting

5 - 6 pm
Networking Reception
Sponsored by Ohio Has IT!

6:15 pm
Dine-Around Options

Experience the sights, sounds and smells of Buffalo's best! Receive discounts at select restaurants, attractions and more. This is another great opportunity to connect with buyers and sellers. From savings at Morton’s Steakhouse, Tap House Pub and Grill, Soho Burger Bar and Expo Market, to half price admission to Naval and Military Park, these Buffalo businesses and many more are offering special discounts for Heartland attendees. Make your reservations by calling today, and be sure to bring your coupons and name badge with you when onsite. Coupons will be available at the information desk of the convention center during Heartland. View the full list of dine-around options here.

Day Three, Sunday, Feb. 18

6:55 - 7:20 am
Non-Denominational Worship Service

7:25 - 8:25 am
Tour Operator Networking Breakfast

Sponsored by Ohio Travel Association
Take advantage of another opportunity to meet peer-to-peer to connect and learn amongst colleagues!

8 am
Morning Break

8:30 - 8:40 am
Open Trade Show

8:42 am - Noon
Appointments 51-75

Noon - 3 pm
Exhibitor Move-Out